SHIPPING & RETURNS
Ridge & Furrow is a very small personal enterprise, if you have any queries or issues please get in touch and we'll do all we can to help.
Email us using the contact form or drop us a direct message via Instagram.
We currently only ship to UK mainland addresses. The price for insured delivery to UK mainland addresses is included in the item price.
If you'd like to make a purchase but require overseas shipping please get in touch to discuss this before placing any orders; we'll see what we can do for you.
We aim to dispatch orders within 3-5 working days.
If you need an item by a particular date or have any other requirements please use the contact form to get in touch when placing your order.
If you would like to collect an item direct from our North Herefordshire studio let us know and we can put the item on hold for you while we arrange this.
If you feel you need to return or exchange your purchase please get in touch to request a return.
We accept returns of items in their original condition within 14 days of receipt. Customers must arrange their own return postage. Please ensure items are securely packaged.
If an item arrives damaged please take photographs of the packaging on arrival and let us know immediately.
The original items for sale here are inspired by aged and worn surfaces and incorporate vintage materials chosen for their unique age worn characteristics: please be aware that these may be warped, worn, cracked and delicate in many ways but this is part of the intentional charm of the work and are not faults.
We respect your privacy, all data will be held securely. Your data will be used for communications and delivery of your goods only. Should you wish us to remove your data from our records please contact us to make this request.
Registered company address: 18 Merlin Close, Brockworth, Gloucester, Glos, England, GL3 4GA
Registered company: 07647581
Data representative: Elle Kemp